Anti-Spam Policy

Last updated: January 20, 2024

Lrintaflow is committed to maintaining a safe, respectful, and spam-free environment for all users of our platform at lrintaflow.com. This Anti-Spam Policy outlines the standards we uphold and the responsibilities of all users, partners, and affiliates when communicating through or in connection with our services.

1. Scope of This Policy

This policy applies to all forms of electronic communication sent through, from, or in connection with the Lrintaflow platform, including but not limited to:

• Emails sent via our platform or using our infrastructure
• Automated notifications and system messages
• Messages sent between users within the platform
• Promotional communications initiated by users or third parties

2. Definition of Spam

For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes, but is not limited to:

• Unsolicited commercial messages sent to recipients who have not given explicit consent
• Bulk messages sent without a legitimate relationship with the recipient
• Messages with misleading subject lines, sender addresses, or content
• Repeated, unwanted messages sent to the same recipient
• Messages that disguise their origin or routing information
• Phishing attempts or messages designed to harvest personal information

3. Prohibited Activities

Users of the Lrintaflow platform are strictly prohibited from engaging in the following activities:

3.1 Unauthorized Messaging

• Sending unsolicited messages to individuals who have not opted in to receive communications
• Using harvested, purchased, or scraped email lists
• Sending messages to recipients who have previously unsubscribed or opted out

3.2 Deceptive Practices

• Using false or misleading sender information
• Crafting subject lines that do not accurately reflect the content of the message
• Impersonating Lrintaflow, its staff, or any other individual or organization
• Concealing the commercial nature of a message

3.3 Technical Abuse

• Using automated tools to send messages in volumes that circumvent platform limits
• Exploiting platform features to distribute unsolicited content at scale
• Relaying messages through unauthorized third-party systems

4. Consent and Opt-In Requirements

All marketing or promotional communications must be based on clear, affirmative, and documented consent from the recipient. Consent must be:

• Freely given, without coercion or deception
• Specific to the type of communication being sent
• Informed, meaning the recipient understands what they are consenting to
• Revocable at any time by the recipient upon their request

Pre-checked boxes, bundled consent, and implied consent derived from an existing relationship do not constitute valid opt-in under this policy.

5. Unsubscribe and Opt-Out Mechanism

Every promotional or marketing communication sent through the platform must include a clear and functional mechanism for recipients to opt out of future communications. Specifically:

• An unsubscribe link or clear opt-out instruction must appear in every message
• Opt-out requests must be honored promptly and without requiring the recipient to provide unnecessary information
• Recipients who have opted out must not receive further promotional messages
• Transactional or service-essential communications are exempt from opt-out requirements but must not contain unsolicited promotional content

6. Our Own Communications

Lrintaflow sends communications to users in accordance with this policy. Our messages include:

• Transactional emails related to account activity, course progress, and platform updates
• Marketing communications only to users who have explicitly opted in
• Clear identification of Lrintaflow as the sender in all outgoing messages
• Functional unsubscribe options in all non-transactional communications

If you believe you have received a message from us in error, or wish to update your communication preferences, please contact us at help@lrintaflow.com.

7. Reporting Spam

If you receive a message that you believe violates this policy, or if you suspect that the Lrintaflow platform or brand is being used in connection with spam activity, we encourage you to report it promptly.

You may submit a report by contacting us at:

• Email: help@lrintaflow.com
• Phone: +380660189130
• Mailing address: Vulytsya Vokzalʹna, 39/5, Kropyvnytskyi, Kirovohrad Oblast, Ukraine, 25000

Please include as much detail as possible in your report, including the full message headers if available, the content of the message, and the date and time it was received.

8. Enforcement and Consequences

Lrintaflow takes violations of this policy seriously. Upon identifying or receiving a credible report of a violation, we may take one or more of the following actions at our sole discretion:

• Issue a formal warning to the user responsible
• Temporarily suspend access to messaging or communication features
• Permanently terminate the user's account
• Report the activity to relevant authorities or industry anti-spam bodies
• Take legal action where applicable under our Terms of Service

We reserve the right to investigate any suspected violation and to cooperate with legitimate inquiries from authorized third parties in connection with spam-related complaints.

9. Third-Party Services and Integrations

Users who connect third-party tools, integrations, or services to the Lrintaflow platform remain solely responsible for ensuring that those tools comply with this Anti-Spam Policy. Lrintaflow does not assume responsibility for communications initiated through third-party integrations but reserves the right to restrict access if such integrations are used in violation of this policy.

10. Changes to This Policy

We may update this Anti-Spam Policy from time to time to reflect changes in our practices, technology, or applicable standards. When we make material changes, we will revise the date at the top of this page. We encourage users to review this policy periodically. Continued use of the platform following any update constitutes acceptance of the revised policy.

11. Contact

For questions, concerns, or requests related to this Anti-Spam Policy, please reach out to us:

• Website: lrintaflow.com
• Email: help@lrintaflow.com
• Phone: +380660189130
• Address: Vulytsya Vokzalʹna, 39/5, Kropyvnytskyi, Kirovohrad Oblast, Ukraine, 25000